Makiti Group Privacy Policy

At Makiti Group, the protection of personal data is a priority. This privacy policy describes how we collect, process, store and protect the personal data of users, partners, customers and employees when they use our digital services and IT outsourcing services.

Makiti Group acts in accordance with :

• the European Union's General Data Protection Regulation (GDPR);
• the amended French Data Protection Act of 6 January 1978;
• and the best practices in force in the countries where the group operates (in particular Cameroon and Nigeria).

Makiti Group collects various categories of data, including :

• Identification data : surname, first name, email address, telephone number, postal address.
• Professional data : job title, company name, sector of activity.
• Technical data : IP address, browser type, login details, operating system.
• Usage data : browsing history, preferences, comments.
• Financial data : payment information, invoices, excluding sensitive banking data.

Data is collected via the following channels

• Online forms on our website www.makiti-group.com
• Communications by email, telephone or chat
• Commercial exchanges (contracts, quotes, meetings)
• Cookies and tracking tools used on our platforms

Personal data is used for the following purposes

• Managing contact, demonstration or partnership requests
• Providing our technical, commercial or consulting services
• Monitoring projects, providing customer support and technical assistance
• Improving the quality of our services and the user experience
• Complying with our legal obligations (tax, social, contractual)

Makiti Group undertakes never to sell your data. It may only be shared with :

• Our technical service providers (hosting providers, developers, third-party tools), under confidentiality clauses
• Our branches or subsidiaries, strictly within the scope of the initial purpose
• Administrative or judicial authorities, upon legal request

Data is retained for the period strictly necessary to achieve the above purposes, plus the legal time limits for commercial or tax purposes.

After these periods, it is securely deleted or anonymised.

Makiti Group implements rigorous technical and organisational measures

• Secure authentication and access control
• Encryption of sensitive data
• Intrusion detection systems
• Regular security audits

In accordance with the GDPR, you have the following rights :

• Right of access to your data
• Right to rectification or erasure
• Right to object to or restrict processing
• Right to data portability
• Right to withdraw your consent at any time

To exercise your rights, please contact : contact@makiti.de

Cookies may be used to :

• Facilitate your browsing
• Analyse the website's audience
• Personalise content and offers

You can change your preferences in your browser settings or via our consent banner.

This policy may be updated to reflect legal, technical or organisational changes. The current version is always available on our website.

Last updated: 1 August 2025